HP Officejet Pro 8610 - The "Using Correct Type of Phone Cord with Fax" test failed

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The "Using Correct Type of Phone Cord with Fax" test failed

Make sure you used the phone cord supplied in the box with the printer to connect to the

telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE

on the back of the printer, and the other end to your telephone wall jack, as shown in the

illustration.

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Telephone wall jack

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Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port

If the phone cord that came with the printer is not long enough, you can use a longer 2-wire

phone cord to extend the length. You can purchase the cord at an electronics store that carries

phone accessories.

Check the connection between the telephone wall jack and the printer to make sure the phone

cord is secure.

ENWW

Solve fax problems 143

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Make sure you use the phone cord that came with the printer. If you do not use the supplied

phone cord to connect from the telephone wall jack to the printer, you might not be able to send

or receive faxes. After you plug in the phone cord that came with the printer, run the fax test

again.

If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord

connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the

printer directly to the telephone wall jack.