Reinstall the printhead
This procedure should only be performed when a Missing or Failed Printhead message has been
seen and the printer has first been turned off and then back on to try to resolve the message. If the
message persists, try this procedure.
To reinstall the printhead
Make sure that the printer is turned on.
Printhead maintenance 157
Open the ink cartridge access door.
Lift the latch handle on the print carriage.
Remove the printhead by lifting it up and then pulling it out of the printer.
Make sure the latch handle is raised, and then reinsert the printhead.
Carefully lower the latch handle.
NOTE: Make sure you lower the latch handle before reinserting the ink cartridges. Leaving the
latch handle raised can result in incorrectly seated ink cartridges and problems printing. The
latch must remain down in order to correctly install the ink cartridges.
Close the ink cartridge access door.
158 Chapter 10 Solve a problem