HP Officejet Pro 8610 - Obtain electronic support

background image

Obtain electronic support

HP support by phone

Register printer

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support,

and product support alerts. If you did not register your printer while installing the software, you can

register now at http://www.register.hp.com.

Support process

If you have a problem, follow these steps:


Check the documentation that came with the printer.


Visit the HP online support website at www.hp.com/support.

HP online support is available to all HP customers. It is the fastest source for up-to-date product

information and expert assistance, and includes the following features:

Fast access to qualified online support specialists

Software and driver updates for the printer

Valuable troubleshooting information for common problems

Proactive printer updates, support alerts, and HP newsgrams that are available when you

register the printer


Call HP support. For more information, see HP support by phone on page 123.

Support options and availability vary by printer, country/region, and language.

Obtain electronic support

To find support and warranty information, go to the HP web site at www.hp.com/support. This website

provides information and utilities that can help you correct many common printer problems. If

prompted, select your country/region, and then click Contact HP for information about calling for

technical support.

This web site also offers technical support, drivers, supplies, ordering information and other options

such as:

Access online support pages.

Send HP an email message for answers to your questions.

Connect with an HP technician by using online chat.

Check for HP software updates.

You can also obtain support from the HP software for Windows or OS X, which provide easy, step-by-

step solutions to common printing problems. For more information, see Printer management tools

on page 115.

Support options and availability vary by printer, country/region, and language.

122 Chapter 10 Solve a problem