Obtain electronic support
●
HP support by phone
Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support,
and product support alerts. If you did not register your printer while installing the software, you can
register now at http://www.register.hp.com.
Support process
If you have a problem, follow these steps:
1.
Check the documentation that came with the printer.
2.
Visit the HP online support website at www.hp.com/support.
HP online support is available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance, and includes the following features:
●
Fast access to qualified online support specialists
●
Software and driver updates for the printer
●
Valuable troubleshooting information for common problems
●
Proactive printer updates, support alerts, and HP newsgrams that are available when you
register the printer
3.
Call HP support. For more information, see HP support by phone on page 123.
Support options and availability vary by printer, country/region, and language.
Obtain electronic support
To find support and warranty information, go to the HP web site at www.hp.com/support. This website
provides information and utilities that can help you correct many common printer problems. If
prompted, select your country/region, and then click Contact HP for information about calling for
technical support.
This web site also offers technical support, drivers, supplies, ordering information and other options
such as:
●
Access online support pages.
●
Send HP an email message for answers to your questions.
●
Connect with an HP technician by using online chat.
●
Check for HP software updates.
You can also obtain support from the HP software for Windows or OS X, which provide easy, step-by-
step solutions to common printing problems. For more information, see Printer management tools
on page 115.
Support options and availability vary by printer, country/region, and language.
122 Chapter 10 Solve a problem
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