Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several phone numbers
on one phone line. When you subscribe to this service, each number is assigned a different ring
pattern. You can set up the printer to answer incoming calls that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company assign one ring
pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or
triple rings for a fax number. When the printer detects the specified ring pattern, it answers the call
and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer control panel to set
distinctive ring. With this feature, the printer recognizes and records the ring pattern of an incoming
call and, based on this call, automatically determines the distinctive ring pattern assigned by your
telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All Rings.
NOTE: The printer cannot receive faxes when the main phone number is off the hook.
To change the answer ring pattern for distinctive ring
Verify that the printer is set to answer fax calls automatically.
From the printer control panel display, touch and slide your finger across the screen and then
Touch Fax Setup, and then select Advanced Fax Setup.
Touch Distinctive Ring.
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A message appears stating that this setting should not be changed unless you have multiple
numbers on the same telephone line. Touch Yes to continue.
Do one of the following:
Touch the ring pattern assigned by your telephone company to fax calls.
- Or -
Touch Ring Pattern Detection, and then follow the instructions on the printer control panel.
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or if you cancel the
feature before it finishes, the ring pattern is automatically set to the default, which is All Rings.
NOTE: If you are using a PBX phone system that has different ring patterns for internal and
external calls, you must call the fax number from an external number.