There was a problem with the printer. Usually, you can resolve such problems by completing the
Press (the Power button) to turn off the printer.
Unplug the power cord, and then plug in the power cord again.
Press (the Power button) to turn on the printer.
If this problem persists, write down the error code provided in the message, and then contact HP
support. For more information about contacting HP support, see HP support on page 122.
Printer failure 221