Paper has become jammed in the printer.
Before you try to clear the jam, check the following:
Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or
damaged. For more information, see Paper size and weights on page 166.
Make sure that the printer is clean. For more information, see Maintain the printer on page 34.
Make sure that the trays are loaded correctly and are not too full. For more information, see
Load paper on page 23.
For instructions on clearing jams, as well as more information about how to avoid jams, see Clear
jams on page 159.
216 Appendix C Errors (Windows)