Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an
answering machine that answers voice calls at this phone number, set up the printer as described in
Figure B-11 Back view of the printer
Telephone wall jack
Use the phone cord provided to connect to the 1-LINE port on the back of the printer
You might need to connect the supplied phone cord to the adapter provided for your country/
To set up the printer with a shared voice/fax line with answering machine
Remove the white plug from the port labeled 2-EXT on the back of the printer.
Unplug your answering machine from the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the printer.
NOTE: If you do not connect your answering machine directly to the printer, fax tones from
a sending fax machine might be recorded on your answering machine, and you might not
receive faxes with the printer.
196 Appendix B Additional fax setup
Using the phone cord supplied in the box with the printer, connect one end to your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE: You might need to connect the supplied phone cord to the adapter provided for your
If you do not use the supplied cord to connect from the telephone wall jack to the printer, you
might not be able to fax successfully. This special phone cord is different from the phone cords
you might already have in your home or office.
(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you can
purchase and use a parallel splitter (also known as a coupler) to connect both the answering
machine and telephone to the printer. You can use standard phone cords for these connections.
Turn on the Auto Answer setting.
Set your answering machine to answer after a low number of rings.
Change the Rings to Answer setting on the printer to the maximum number of rings supported
by your printer. (The maximum number of rings varies by country/region.)
Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set, and
then plays your recorded greeting. The printer monitors the call during this time, "listening" for fax
tones. If incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if
there are no fax tones, the printer stops monitoring the line and your answering machine can record
a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local service
provider or vendor for further assistance.